Customer Response Team 

The Customer Response Team (CRT) responds to and resolves inquiries, concerns, suggestions and complaints regarding City infrastructure and Code enforcement and serves as a referral source for City services.

The City of Shoreline has personnel on standby 24/7 for emergency issues not requiring Police, Fire or Medical response. 

Code Enforcement

Code Enforcement investigates and resolves complicated code compliance cases that arise in our City. Through a proven process of working with the responsible party, the City of Shoreline achieves a high percentage of success in reaching compliance.

More information

Frequently asked questions 

CECRT Staff

Name
 Phone E-mail Neighborhoods
Bob Crozier 
Code Enforcement & CRT Supervisor		 (206) 801-2261
 rcrozier@shorelinewa.gov

Gina Kibler
CRT Rep

 (206) 801-2262

gkibler@shorelinewa.gov

 

 Ballinger
Echo Lake
Hillwood
Innis Arden
Meridian Park (N of 175th)
North City
Richmond Beach
Rob Staveskie
CRT Rep
 (206) 801-2264
 rstaveskie@shorelinewa.gov 

Briarcrest
Highland Terrace
The Highlands
Meridian Park (S of 175th)
Parkwood
Richmond Highlands
Ridgecrest
Westminster Triangle
Ryan Odegaard
Code Enforcement Officer

(206) 801-2266

rodegaard@shorelinewa.gov

  Citywide

Susan Kelley-Morse
CECRT Administrative Assistant

 (206) 801-2265
 crteam@shorelinewa.gov
skelleymorse@shorelinewa.gov